Coverage
Hotspot
Available
Top-up Option
Available
Activation Policy
Once you arrive at your destination, please open Data Roaming in your Mobile Service Settings. The validity period starts when the eSIM connects to any supported.
Expiration Period
The eSIM data package will remain valid for 90 days from the date of your purchase. Upon activation, the eSIM will expire according to the terms outlined in the purchased plan.
eSIM compatibility?
You’ll need a device that’s compatible with eSIM to get started.
Check compatibility
Buy your eSIM
Pick the perfect data and duration plan for your trip.
Install your eSIM before departure
Your QR code will be stored in [My eSIM] on our website – manage it effortlessly!
Setup Guide >
Activate your eSIM at your destination
Switch to your eSIM, turn on roaming, and connect to the local network to start using your plan.
Buy multiple eSIMs at once and share them with everyone!
When does my eSIM plan activate?
It activates as soon as it connects to a supported network. We recommend installing it before departure.
What is a daily plan?
For example: if activated at 9 AM, it will last until 9 AM the next day. If you use up the data for the day, the speed will be reduced to 128kbps, so you don’t need to worry about running out of data all at once.
Does my eSIM include a phone number and SMS?
We only provide data services, but you can use apps like WhatsApp for communication.
Can I receive SMS from my original SIM?
Yes, you can activate both the eSIM and your original SIM at the same time to receive SMS, such as credit card notifications, while traveling.
Is my phone compatible with eSIM?
You can visit our compatibility check page to quickly confirm if your device supports eSIM.
When will I receive my eSIM?
You can access your eSIM immediately in the 'My eSIM' section of the website after purchase.
Can I still use WhatsApp?
Yes, your WhatsApp number, contacts, and chats will remain intact.
How fast is the eSIM4Travel network?
You can see the supported network speed in the product details. Network strength depends on the local carrier.
How do I enable data roaming for eSIM?
Go to your device settings, open 'Cellular' or 'Mobile Service,' and enable 'Data Roaming.'
What if the installation fails?
Check if the eSIM is already installed on your device, as each eSIM can only be installed once. If the issue persists, please contact customer support.
What should I do if data expires or runs out?
You can top up or purchase a new plan after it expires.
How do I choose the right data plan?
eSIM4Travel offers standard plans such as 1GB/7Days or (3GB, 5GB, 10GB, 20GB)/30Days. You can choose based on your needs and top up anytime.
What is an eSIM?
An eSIM is a built-in electronic SIM card in your phone. After downloading and installing, you can use it to connect to the internet.
Can I extend my data usage?
Yes, you can purchase a new plan, and it will automatically activate after your current plan expires.
Can I share data with other devices?
Yes, you can share your network with other devices, and the data usage will be the same as on your phone.
How do I install eSIM after purchase?
Go to the 'My eSIM' section on the website and follow the instructions to install.
Can I install my eSIM in advance?
Yes, we recommend installing and setting it up before departure so you can turn it on and use it immediately upon arrival.
How do I check my data usage?
You can check your data usage in the 'My eSIM' section of the website.
Can I use eSIM on multiple devices?
No, each eSIM can only be installed on one device. Please contact customer support for transfers.
Can I delete the eSIM after data expires?
Yes, but you can also keep it to top up later for future trips to the same region.
Can I use both physical SIM and eSIM simultaneously?
Yes, but only activate your mobile data on the eSIM to avoid additional roaming charges from the physical SIM.
How do I request a refund?
If your device is incompatible, your trip is canceled, or there are technical issues, you can request a refund. Refunds will be returned to your original payment account within 5-7 business days.
Why choose eSIM4Travel?
We provide flexible data plans, reliable network speeds, and excellent customer support, making us your trusted travel companion.
We’re here to help.
Got questions? Don’t worry – we’re available 24/7 through our online chat!
